What do I need to know about U.S. customs?
We shall issue the required export forms, i.e. ocean bill of lading, and U.S. Customs Clearance. You shall need to supply us with a shipper name, address & phone number. Consignee name, address & phone number overseas. If cargo value is over USD$2500.00 we shall need a Social Security number or Federal Tax I.D.# in order to clear goods through U.S. Customs before the leave the U.S. or Canadian Port of exit.
How do you deal with foreign customs?
Many foreign governments will request duties for your cargo shipment and may have laws that will impact your shipment, whether it consists of cargo or household goods. You should be prepared to provide receipts for any new merchandise in your shipment. To help you with the nuances of dealing with a foreign government, we will be glad to assign an agent to you. Of course, you can always select your own. It is highly recommended that you call your LOCAL CONSULATE for requirements they may have regarding your relocation Country as rules and regulations per country can change at any time.
Who is responsible for incidental charges assessed by foreign governments and ports?
While we do our best to inform you of all the potential charges that you may be faced with, destination charges and importation through the destination port are ultimately the responsibility of the receiver.
Is there a limit of liability for steamship companies?
Yes. By Maritime Law, steamship companies are limited to a liability of no more than $500 per vehicle.
Should I purchase insurance?
It is strongly recommended that you purchase an insurance policy that covers your vehicle and shipping charges. There are two types of policies: "Full Coverage" and "Total Loss."
Full Coverage - Replaces the cost of the car, dents, scratches and shipping costs.
Total Loss - While less expensive, it replaces only the value of the car.
Where do I purchase a policy?
We can quote an insurance premium to you on a case by case basis. We will need the total value of goods along with an inventory list. We provide a full line of marine insurance needs to meet your budget requirements.
If we have not addressed a question that you would like to have answered, please e-mail us your questions or concerns. We will expedite a same day or overnight reply.